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  1. Airalo Partners
  2. Partner Platform
  3. FAQ

FAQ

  • Can customers top up directly from the eSIMs Cloud sharing link?
  • How can I share an eSIM with my customers?
  • Does the eSIMs Cloud sharing link support languages other than English?
  • What happens when my customer scans the QR code provided by Airalo?
  • What is eSIMs Cloud and how to use it
  • How can my customers check their eSIM usage?
  • Who do I contact if my customer’s eSIM is not working?
  • How can I contact the Airalo Partners’ support team for an eSIM issue?
  • What devices are compatible with eSIMs?
  • How do I add credit to my account?
  • How can I pay for an eSIM using Airalo Credits?
  • How many eSIMs I can purchase at a time?
  • How can I provision my employee directory through SSO SCIM?
  • How can I configure SSO?
Airalo Partners