FAQ
- Why does the API return multiple sets of instructions for iOS and Android?
- Do my users need to set up an APN to install the eSIM?
- Why can't I purchase certain eSIMs on the Partner Platform?
- What is the minimum selling price?
- Can I retrieve a specific package by package_id through an endpoint, or do I need to filter it from all global packages?
- Do you support refund requests via the Airalo Partner API?
- How to set up a brand for eSIMs Cloud on the Partner Platform
- How do I make a bulk purchase via the Partner API?
- How to get the eSIMs Cloud sharing link through API
- Can I change the eSIM package name?
- What are the supported languages in sandbox and production?
- How can I set up prices in WooCommerce?
- What Service Network Provider (SPN) will show up when my user tries to install an eSIM purchased through the Partner API?
- Are promotional prices on Airalo’s B2C products (airalo.com) applied to API Partners?
- Can I build a complete white label experience using the Airalo Partner API?
- What does the QR code link return if an eSIM is installed and deleted?
- How can I access regional packages?
- What are the different statuses of eSIM packages?
- Where can I find information for the manual and QR code installation methods on iOS and Android devices?
- Can I install and activate eSIMs purchased in the sandbox environment?
- Is there an order cancellation API available via an endpoint?
- How can I provision my employee directory through SSO SCIM?
- Where can I find the retail and net prices in the responses?
- Can I send a request for two or more people in one order?
- What is the difference between the SDK and Rest API?
- How can I avoid out of stock packages?
- How do I configure the Partner API WooCommerce plugin?
- How can I use universal links to support direct installation on iOS?
- What do airalo_code and confirmation_code refer to in the Get eSIM endpoint?
- How can I configure SSO?