FAQ
We have prepared a Frequently Asked Questions (FAQ) section to help our Airalo Corporates partners resolve any inquiries related to the partnership. This document is designed to assist our partners in better understanding and utilizing Airalo's services and benefits. In the FAQ section below, you will find answers to a variety of topics, including partnership operations, technical support, payment procedures, and more. We hope this information will be helpful, and please feel free to contact us if you have any further questions.
- What are the different roles for my users?
- How can I configure SSO with Microsoft Entra ID?
- Why is “Organizations” not showing up on the Airalo app
- Can employees purchase eSIMs directly from Airalo?
- How can I provision my employee directory through SSO SCIM?
- How can I configure SSO?
- Why is the option to share an eSIM no longer available?
- Can I pay through monthly invoices?
- How can I purchase an eSIM for my employee?
- How can I assign and share an eSIM with an employee?
- How can i onboard my employees on Airalo?
- How can I invite my employees to join my organization on Airalo?
- Why can’t I assign an eSIM to my employee?
- Which role should I assign to my employee?